Residential Water Damage Restoration

I have a flood! What do I do?

1. Don't Panic! Quick Thinking is Critical!
2. Shut off the water source.
3. Turn off the breaker for the flooded rooms.
4. Call Pro Restoration at (770) 365-5508. We can be on site usually within one hour! Timing is critical. The most important thing is to call as us soon as possible- often times we can SAVE hard wood floors, carpet and even padding. The more time that goes by, the higher the likelihood that it can not be saved. Mold can also begin to grow within 48 hours.
5. Pick up any items you can, raise up furniture onto wood blocks if possible, pin up draperies.
6. Take a Deep Breath. Help is on the way!

Residential Flooding Prevention Tips

• Look over your washing machine hoses frequently - replace if suspect.
• Ensure you have your drains and outlets inspected by a professional plumber regularly - at least every five years.
• Carefully inspect your roof annually for any signs of trouble - early Spring is a good time

Water Damage Hazards to Avoid:

• Most ordinary household vacuum cleaner are not designed to remove water. It can be dangerous.
• Wet carpet or floors can conduct electricity - don't use electrical appliances while standing on them.
• Ensure all the electricity is turned off before entering rooms where there is standing water; it could carry a shock.

What to Do Before Our Water Damage Experts Arrive

• If you've had a plumbing emergency, turn off the water. If your pipes have burst or are frozen, turn it off at the street as well as inside the house.
• As a first step, turn off all power to (circuit breakers) to the affected room and areas.
• Keep all electrical equipment off. Don't turn on TVs, computers or other appliances. Unplug all cords and move them up of the carpet.
• Turn on air conditioning for faster drying if its warm outside. Use the dehumidify setting if possible.
• Get your furniture up off the carpet - up on wooden blocks or at least slip aluminum foil between the legs and carpet. This keeps the wood from staining the carpet and the carpet from staining the wood.
• Pick up anything you can. Move any furniture possible to a dry area. Leave as little as possible on the floor of wet areas.
• Wipe down wooden furniture of all moisture.
• Remove wet upholstered cushions. Prop them up to enable air to circulate on all sides.
• Pin up draperies. You can use coat hangers to suspend them from the curtain rods.
• Remove colored area rugs from wet carpeting. Hang them up or send them to a professional cleaner.